“AN EXCELLENT GUIDE on how teams can effectively work together, regardless of location.”
—Stephane Kasriel, former CEO of Upwork
ABOUT the book
IN TODAY'S MODERN GLOBAL ECONOMY, companies and organizations in all sectors are embracing the game-changing benefits of the remote workplace. Managers benefit by saving money and resources and by having access to talent outside their zip codes, while employees enjoy greater job opportunities, productivity, independence, and work-life satisfaction. But in this new digital arena, companies need a plan for supporting efficiency and fostering streamlined, engaging teamwork.
In Work Together Anywhere, Lisette Sutherland, an international champion of virtual-team strategies, offers a complete blueprint for optimizing team success by supporting every member of every team, including:
EMPLOYEES advocating for work-from-home options
MANAGERS seeking to maximize productivity and profitability
TEAMS collaborating over complex projects and long-term goals
ORGANIZATIONS reliant on sharing confidential documents and data
COMPANY OWNERS striving to save money and attract the best brainpower
Packed with hands-on materials and actionable advice for cultivating camaraderie, agility, and collaboration, Work Together Anywhere is a thorough and inspiring must-have guide for getting ahead in today’s remote-working world.
“Having thoroughly researched digital work life and virtual teamwork—and then practicing and perfecting what she’s learned—Lisette can teach you everything you need to know to be a success in the remote-work arena.”
—from the foreword by Jurgen Appelo
from THE NEW YORK TIMES
[F]or many [remote] workers, [now] separated from the interpersonal exchange of traditional offices, mobility has left them feeling disoriented. People want autonomy but, it turns out, they still crave structure and social interaction....
Newer collaboration technology, however, can enable the very feedback loops young workers are missing, said Lisette Sutherland, an expert on working remotely and the author of the book Work Together Anywhere:
Sutherland said that the richer, real-time interface provided by a new wave of technological advances will help quell the isolation people feel when working at home. Robotic cameras that move through the halls of an office and pivot to look around a conference room will help remote workers feel more connected. She said,
“We want to replicate the human experience as much as possible.”
—“We All Knew Tech Would Make Work Better—Has It?,” The New York Times
“You have to make communicating with each other so easy that it’s like talking to someone right next to you,” Sutherland said. “It sounds really simple, but most multinational workers don’t even have headsets. Another big part of it is using video. You can further team building just by turning on the screen.”
“If I could reach back through time and hand my early-millennial self a copy of Work Together Anywhere, it would have been a priceless gift…. It’s a really comprehensive manual of checklists, considerations and questions … a book to dip in and out of regularly, taking pride of place on any workspace bookshelf—wherever it is.”
——Maya Middlemiss: “"Universal Collaboration," LinkedIn Pulse
““The bible of remote work.... [A] definitive guide with abundant information.... If you work remotely, this is your book.””
“Everybody’s working remotely these days, but it’s not necessarily actually working for them. Expectations are high—but the reality isn’t always what companies, managers, and workers had hoped for. Lisette’s excellent book brings you up to speed with what ‘good’ looks like right now: the tools and the techniques that produce real results for distributed teams and make the ‘work anywhere’ lifestyle a joy.”
——Judy Rees, “5-star Amazon.co.uk review
How to Use This Book
Foreword by Jurgen Appelo
Part I—Some of the Who, What, Where & Why of Remote Working
Chapter 1. Setting the Scene: Why Are Individuals Going Remote? Workplace Flexibility
Chapter 2. How Remote Working Benefits Employers
PART I EXTRAS
Frequently Asked Questions
At a Glance: How to Replicate Online the Benefits of Working On-Site
Part II—How Individuals Can Work Remotely Successfully
Chapter 3. Remote Working 101—Getting Started
Chapter 4. Remote Working 201—Perfecting Your Game
PART II EXTRAS
Questionnaire for Individuals: Are You Ready to Work Remotely?
Convincing Your Boss (or Team)
Seeking Remote Employment
Part III—Successful Remote Teams 101: Hiring & Transitioning
Chapter 5. Hiring Remote Workers and Teams
Chapter 6. Transitioning Toward the Remote Option
PART III EXTRAS
Cheat Sheet: What to Look for When Interviewing a Remote Worker
Part IV—Successful Remote Teams 201: Managing
Chapter 7. Commit and Lead, Trust and Succeed
Chapter 8. Facilitate Their Success with Leadership, Alignment, and a Full Arsenal
Chapter 9. Tune Your Team with a Working Agreement
Chapter 10. Bring It All Together
PART IV EXTRAS
Manager’s Action Plan
Remote Team Agreement: Instructions & Template
Tips for Online Meetings: Facilitators & Participants
Technology & Tools
For Further Reading, Listening & Consultation
ABOUT THE AUTHORS
Lisette Sutherland is a public speaker, workshop leader, entrepreneur, and remote-working champion. She is the director of Collaboration Superpowers, a company that helps people work together from anywhere through online and in-person workshops. Her Collaboration Superpowers podcast was deemed among the Best Remote Work Podcasts by Workplaceless and one of 6 Best Productivity Podcasts for Your Team by Hive. She lives in the Netherlands and works anywhere there's a digital connection. For more, visit:
Kirsten Janene-Nelson is a freelance editor and consultant with more than twenty-five years’ experience in book publishing. She has worked with all kinds of writers, from climate scientists to survivors and seekers, from professors and prophets to environmental lawyers and activist rabbis. Based in San Francisco, California, she met Lisette on San Juan Island in 2000 when she challenged her to an arm wrestle. Though only 5'3" to Lisette’s 5'10", Kirsten won the wrestle; they’ve been friends ever since. For more, visit:
Published by JOHN WILEY & SONS, INC.
PAPERBACK, KINDLE, and AUDIO BOOK available from these retailers:
JAPANESE EDITION available from: AKASHI SHOTEN
© 2019-2020 Created by KJN with WIX.COM
Book cover design by Erin Seaward-Hiatt. Additional cover graphics by Marja Hautala. CS logo by Alfred Boland.
By Lisette Sutherland
In 2006, I lived in California and belonged to a social community interested in technology, the future, and staying healthy. Every Sunday we went hiking together. One person in the group particularly interested me because he was working on a peculiar start-up idea: he wanted to eradicate death.
I learned there are a lot of longevity devotees out there experimenting with and researching anti-aging: rocket scientists, theoretical physicists, entrepreneurs, software developers. Some practice calorie restriction. Some research cryonics. Some work on nanotechnologies. Through his networks, my death-defying hiking friend was introduced to others working toward the same goal—but no one was talking regularly or sharing data. So he dreamed of building an online project management tool to enable longevity scientists from all over the world to collaborate and solve the problem of aging.
It was an aha! experience for me. For centuries, employers have hired the most qualified workers who were able to convene at a central location. The location was by necessity the constant; the variable was the most qualified workers able to convene. That didn’t necessarily mean the team was populated by “the best and the brightest”—just the best who were nearby or willing to relocate. Of course, that’s the employer’s view. From the employees’ view, the job offers they accepted were the best they could get at the time—whether or not those jobs made them excited to get up in the morning.
But if instead we found a way to make location the variable—indeed, immaterial—then we could have the constant be the far more important concern: qualification, including enthusiasm. Employers could hire the best, the brightest, and the most dedicated—wherever those workers happen to be.
I love this concept. I’ve held a job that I took on because it was a “good job”—despite the fact that it didn’t excite me. And every day, when I arrived at what I called my gray cube (a cubicle like in a Dilbert cartoon), a part of me thought, Ugh. This is not the life I envisioned for myself. After several years, being rather young and naive, I quit my stable, good-paying job and pursued work that allowed greater self-expression, work that made me feel more alive. It wasn’t glamorous and it didn’t pay well for a long time, but I eventually found my niche and my own version of success.
It just thrills me to think that technology could make it so that everyone can engage in work that jazzes them. So I started talking to others who were thinking this way too, and I found a lot of people to talk to. I’ve interviewed directors and managers from more than eighty companies whose business models depend on successfully bridging distance—companies that, for example, provide consulting services, outsource work, and offer training courses. In addition I’ve talked with hundreds of people—from software developers to HR directors to neuroscientists. Everyone had a lot to say about how they make working remotely work for them or their teams. Some things I already knew or had guessed, like the need for regular contact and team building. Some things really surprised me, like how much connection can be created just by turning on the video camera, as well as how reluctant we all can be to try new things.
One of the biggest takeaways I got from all those conversations is that there is no “one solution fits all” for remote working, no single formula to follow. Each person, each company, will need to experiment with various tools and processes to find what makes him, her, or them most productive. But what are the tools available? What processes are effective for different kinds of remote teams? I rustled the virtual bushes to learn everything I could about how to make working remotely not just workable, but undeniably productive—and, in some cases, even preferable. All that and more has been collected in these pages.
To best help you navigate this terrain, this book is divided into parts and chapters suited to different kinds of readers at different stages in the going-remote process. If all this is completely new to you, start with Part I, which offers a bird’s-eye view of the current landscape of remote working, detailing some of the who, what, where, and why of it all. Part II is for individuals, whether you’re considering going remote or you’re ready to start out (chapter 3), or you’re perfecting your game (chapter 4). Parts III and IV are for team leaders and managers/owners: those transitioning to the remote option (chapter 5), those hiring remote workers (chapter 6), and those looking to perfect their game (chapters 7 through 10). Following the chapters in each part are Part EXTRAS: additional resources particularly applicable to that group. After Part IV is the RESOURCES section, which includes additions applicable to many—especially “Technology & Tools.” And for those who would benefit from more personalized guidance, you’ll also find information about the Work Together Anywhere Workshop, which is available both online and in person.
Be sure not to miss the conclusion, where I wax poetic about how people from all corners of the globe have figured out how to flourish working remotely—and how in so doing have achieved marvels previously thought impossible. And, finally, I want to give a shout-out to the remote-working experts I interviewed for the Collaboration Superpowers podcasts—which as of this writing has aired its 175th unique episode. In the “Interviewees” section I share a bit of what each professional has to offer—as well as information on how to further your acquaintance should you wish to learn more.
ONE OF THE PREMISES of this book is that to be better informed is to be better prepared. So I strongly recommend that you at least skim the portions written for those you’ll be interacting with. The more you understand their perspective, and they yours, the better you’ll be able to forge something undeniably productive together. This broader perspective magnifies everyone’s understanding of how to make it all work well.
For those who haven’t yet made the leap, the prospect of going remote can feel daunting—but it doesn’t have to. Whether you’re an individual, a manager, or an owner, in the pages that follow you’ll find all you need not just to get started but also to get ahead. The information collected here paints a bright picture of the possibilities available to us today. Plus, given that businesses are constantly adapting, and the technology of remote collaboration is always improving, the future looks even more promising.
As I continue to interview people who work remotely, I meet ever more people from all over the world who actively pursue work they love. When I think back to my gray days in that cubicle, I think about all the people who currently view their work equally dimly. But they don’t have to—the technology exists to bridge distance between a dedicated worker and a job worth getting up for in the morning. In Work Together Anywhere, I’ll share how to do just that.
By the end of our journey, it’s unlikely we’ll have eradicated death, as my ambitious colleague aspires to do. But with the tips, tools, and to-do lists that follow, I hope to open your eyes to the possibilities that exist right now for working remotely—and to inspire you to do great things too. Just think of what we could accomplish when we get the right people working together!